Peru Scheduled Maintenance Notice - Payouts
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 06, 2026 - 11:00 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on May 6th, 2026, from 11:00 to 12:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
May 6, 2026 11:00-12:00 UTC
Nigeria - Opay, Palmpay & Bank transfer Decrease in Conversion Rates
Identified - The issue has been identified and a fix is being implemented.
May 05, 2026 - 14:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 05, 2026 - 13:41 UTC
Investigating - We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
May 04, 2026 - 14:18 UTC
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Payins Degraded Performance
90 days ago
99.22 % uptime
Today
Payouts Under Maintenance
90 days ago
99.9 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Colombia - Scheduled Maintenance Notice - PSE & Credit Cards Services May 7, 2026 04:00-08:00 UTC

We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on May 7th, 2026 from 04:00 hs UTC to 08:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Posted on May 02, 2026 - 18:44 UTC

Colombia - Scheduled Maintenance Notice - PSE & Credit Cards Services May 8, 2026 04:00-05:00 UTC

We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on may 8th, 2026 from 04:00 hs UTC to 05:00 hs UTC.

During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.

We recommend monitoring your operations during this period to minimize potential impact.
Posted on May 02, 2026 - 18:19 UTC

API Scheduled Maintenance Notice May 13, 2026 06:00-08:00 UTC

We would like to inform you that maintenance activities will take place on our PayRetailers API on May 13, 2026, from 6:00 AM to 8:00 AM (UTC)

During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.

We recommend monitoring your operations during this time to minimize any potential impact.
Posted on May 04, 2026 - 17:16 UTC
May 6, 2026

Unresolved incident: Peru Scheduled Maintenance Notice - Payouts.

May 5, 2026
Payouts Peru Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 5, 13:48 UTC
Investigating - We have detected a decline in conversion rates for payouts Peru.

Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.

We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
May 5, 05:33 UTC
May 4, 2026
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
May 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 05:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on May 4th, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: May 4th, 2026
Time: 05:00h UTC to 11:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
May 4, 00:10 UTC
May 3, 2026
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
May 3, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 04:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on May 3rd, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: May 3rd, 2026
Time: 04:00h UTC to 11:30h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Apr 29, 23:50 UTC
Brazil Payout Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 3, 04:36 UTC
Investigating - We have detected a decline in conversion rates for payouts Brazil.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
May 2, 21:14 UTC
May 2, 2026
Chile Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 2, 04:09 UTC
Identified - We have identified the cause of the decreased conversion rates. The issue is linked to external network conditions or partner-side processing behavior affecting a portion of transactions.

Our systems continue to operate normally, and we are actively coordinating with the affected provider to mitigate the impact and restore optimal conversion levels.

Further updates will be shared as remediation progresses.
Apr 30, 14:40 UTC
Investigating - We have detected a decline in conversion rates for deposits for the following payment methods:
- Banco de Chile
- Banco Estado
- Banco Falabella
- Banco Santander
- BCI
- Khipu
- Fintoc

Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Apr 29, 14:22 UTC
May 1, 2026
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
May 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 06:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on May 1st, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: May 1st, 2026
Time: 06:00h UTC to 08:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
May 1, 04:41 UTC
Apr 30, 2026
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 30, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 05:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on April 30th, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: April 30th, 2026
Time: 05:00h UTC to 08:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Apr 30, 02:31 UTC
Apr 29, 2026
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 29, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 06:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on April 29th, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: April 29th, 2026
Time: 06:00h UTC to 08:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Apr 29, 01:13 UTC
Apr 28, 2026
Ecuador Payouts Decrease in Conversion Rates
Resolved - This incident has been resolved.
Apr 28, 14:44 UTC
Identified - We are currently observing a lower-than-normal conversion rate for payouts to the specified country.

Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.

We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 28, 08:11 UTC
Payouts Peru Decrease in Conversion Rates
Resolved - This incident has been resolved.
Apr 28, 08:58 UTC
Investigating - We have detected a decline in conversion rates for payouts Peru.

Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.

We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Apr 27, 22:01 UTC
Apr 27, 2026
Chile - Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 27, 15:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 10:00 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on on April 27th, 2026, from 03:00 UTC to 08:45 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 24, 19:55 UTC
Apr 26, 2026
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:00 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on April 26th, 2026, from 04:00 to 12:00 UTC.]
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 24, 19:53 UTC
Colombia Scheduled Maintenance Notice - PSE and Cards Services
Completed - The scheduled maintenance has been completed.
Apr 26, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 06:15 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 26, 06:08 UTC
Scheduled - We would like to inform you about the maintenance activities that are currently taking place on the PSE network Today April 26th, 2026, from 6:00 AM to 10:00 AM UTC.
During this time, PSE and Cards related transactions (including the processing and approval of payments) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 26, 06:08 UTC
Apr 25, 2026
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 25, 22:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 19:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on April 25th, 2026. During the maintenance window we may present instabilities for Payouts in Peru.

Details of the Maintenance Window:
Date: April 25th, 2026
Time: 19:00h UTC to 22:45h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Apr 23, 21:34 UTC
Apr 24, 2026
Colombia - PSE and Nequi Decrease in Conversion Rates
Resolved - This incident has been resolved.
Apr 24, 10:02 UTC
Investigating - We have detected a decline in conversion rates for deposits via the specified payment methods.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Apr 24, 08:26 UTC
Colombia - Scheduled Maintenance Notice - PSE & Credit Cards Services
Completed - The scheduled maintenance has been completed.
Apr 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:00 UTC
Scheduled - We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on April 24th, 2026 from 04:00 hs UTC to 08:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 21, 17:48 UTC
Brazil Scheduled Maintenance Notice - Boleto Rapido Services
Completed - The scheduled maintenance has been completed.
Apr 24, 05:32 UTC
Scheduled - We would like to inform you that maintenance activities will take place on the Boleto Rapido network on April 25th, 2026. From 03:30 to 06:00 UTC.
During this time, Boleto Rapido related transactions (including the processing and approval of payments) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 23, 10:37 UTC
Brazil - Caixa - Homebanking issues
Resolved - This incident has been resolved.
Apr 24, 00:54 UTC
Monitoring - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Apr 23, 21:08 UTC
Apr 23, 2026
Chile, Ecuador and Peru Payouts Decrease in Conversion Rates
Resolved - This incident has been resolved.
Apr 23, 14:34 UTC
Investigating - We are currently observing a lower-than-normal conversion rate for payouts to these countries.

Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in these countries.

We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 23, 01:56 UTC
Ecuador Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 23, 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:02 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on April 23th, 2026, from 08:00 to 09:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 21, 20:14 UTC
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 23, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:01 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on April 23th, 2026, from 08:00 to 09:00 UTC.]
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 21, 20:14 UTC
Chile Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 23, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:01 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on April 23th, 2026, from 08:00 to 09:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 21, 20:12 UTC
Argentina Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Apr 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on April 23th, 2026, from 08:00 to 09:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 21, 20:11 UTC
Apr 22, 2026

No incidents reported.

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