All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Payins Operational
90 days ago
97.01 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Chile Payout Scheduled Maintenance Notice Jun 21, 2026 03:30-06:19 UTC

We would like to inform you that scheduled maintenance will take place on the specified country payout service on:

2026-06-21, from 03:30 hs UTC to 06:19 hs UTC

During this window, withdrawals processed through the specified payout service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Jun 19, 2026 - 20:02 UTC

Peru - BBVA - Payin Scheduled Maintenance Notice Jun 22, 2026 07:00-10:00 UTC

We would like to inform you that scheduled maintenance will take place on BBVA payment method for Peru:

2026-06-22, from 07:00 hs UTC to 10:00 hs UTC

During this window, transactions processed through the specified payment method may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Jun 19, 2026 - 20:44 UTC

Peru - Payout Scheduled Maintenance Notice Jul 1, 2026 13:00-15:00 UTC

We would like to inform you of a maintenance that will take place on July 1st, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: July 1st, 2026
Time: 13:00h UTC to 15:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Posted on Jun 18, 2026 - 22:08 UTC
Jun 20, 2026
Peru - Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 20, 18:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 17:15 UTC
Scheduled - We would like to inform you of a maintenance that will take place on June 20th, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: June 20th, 2026
Time: 17:22 hs UTC to 18:22 hs UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jun 20, 16:35 UTC
Jun 19, 2026
Africa - Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jun 19, 21:11 UTC
Investigating - We are currently observing a decreased payin approval rate affecting transactions processed through Africa payment methods.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jun 19, 17:31 UTC
Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Colombia - Bre-B Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 08:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payin service on:

2026-06-11, from 08:00 AM to 09:00 AM UTC

During this window, transactions processed through the specified payment method may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Jun 11, 07:46 UTC
Peru Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 05:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on June 11th, 2026. During the maintenance window we may present instabilities for payouts in Peru.

Details of the Maintenance Window:
Date: June 11th, 2026
Time: 05:00h UTC to 09:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jun 11, 01:04 UTC
Chile - Payout Approval Rate Decrease
Resolved - This incident has been resolved.
Jun 11, 05:04 UTC
Investigating - We are currently observing a decreased payout approval rate affecting transactions processed in Chile.

The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jun 11, 01:25 UTC
Jun 10, 2026
Banco do Brasil - Issues Affecting PIX Transactions
Resolved - This incident has been resolved.
Jun 10, 20:26 UTC
Monitoring - We are currently observing external issues affecting services associated with the specified bank.
As a result, some transactions may experience delays, intermittent failures, or lower approval rates.

The situation is being closely monitored, and we will provide further updates as additional information becomes available.
All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jun 10, 14:32 UTC
Jun 9, 2026
API Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 9, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on our API on:

2026-06-09, from 06:00 AM to 07:30 AM UTC

During this window, payment processing and withdrawals may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Jun 1, 15:28 UTC
Jun 8, 2026
Chile, Ecuador & Peru - Payouts Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 11:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified countries payouts service on:

2026-06-08, from 11:00 hs UTC to 12:00 hs UTC

During this window, payouts processed through the specified payout service may be temporarily unavailable or experience disruptions.

We recommend monitoring your operations accordingly to minimize impact.
Jun 5, 16:13 UTC
Chile Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 8, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 17:30 UTC
Scheduled - We would like to inform you of a maintenance that will take place on June 7th-8th, 2026. During the maintenance window we may present instabilities for payouts in Chile.

Details of the Maintenance Window:
Date: June 7th-8th, 2026
Time: 16:40 hs UTC to 8th June 08:25h hs UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jun 7, 17:26 UTC
Chile Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 8, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 04:45 UTC
Scheduled - We would like to inform you of a maintenance that will take place on June 8th, 2026. During the maintenance window we may present instabilities for payouts in Chile.

Details of the Maintenance Window:
Date: June 8th, 2026
Time: 04:40h UTC to 08:25h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jun 5, 22:34 UTC
Jun 7, 2026
Colombia - PSE & Cards Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 02:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payin service on:

2026-06-07, from 02:00 AM to 10:00 AM UTC

During this window, transactions processed through the specified payment method may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Jun 6, 14:41 UTC
Chile Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 04:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on June 7th, 2026. During the maintenance window we may present instabilities for payouts in Chile.

Details of the Maintenance Window:
Date: June 7th, 2026
Time: 04:00h UTC to 05:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jun 5, 22:28 UTC
Jun 6, 2026
Chile Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jun 6, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 05:45 UTC
Scheduled - We would like to inform you of a maintenance that will take place on June 6th, 2026. During the maintenance window we may present instabilities for payouts in Chile.

Details of the Maintenance Window:
Date: June 6th, 2026
Time: 05:43h UTC to 06:43h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jun 5, 22:22 UTC
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