All Systems Operational

API Operational
Sandbox Operational
Argentina Operational
Payin - Alias / CVU Operational
Payin - Cards Operational
Payin - MercadoPago Operational
Payin - MODO Operational
Payin - Otros Bancos / Billeteras Operational
Payin - PagoFacil Operational
Payin - Rapipago Operational
Payout - Bank Transfer Operational
Brazil Operational
Payin - Boleto Rápido Operational
Payin - PicPay Operational
Payin - PIX Operational
Payout - PIX Operational
Chile Operational
Payin - Bank Transfer Operational
Payin - Fintoc Operational
Payin - Khipu Operational
Payin - Mach Operational
Payin - ServiPag Operational
Payin - Webpay Plus Operational
Payout - Bank Transfer Operational
Colombia Operational
Payin - Bre-B Operational
Payin - Efecty Operational
Payin - NEQUI Operational
Payin - PSE Operational
Payout - Bre-B Operational
Payin - Cards Operational
Costa Rica Operational
Payin - Bank Transfer Operational
Ecuador Operational
Payin - Farmacias Medicity Operational
Payin - Mi Comisariato Operational
Payin - Red Activa Operational
Payin - WesterUnion Ecuador Operational
Payout - Bank Transfer Operational
Ghana Operational
Payin - MTN Operational
Payout - Bank Transfer Operational
Mexico Operational
Payin - 7 Eleven Operational
Payin - Banco Azteca Operational
Payin - BBVA Bancomer Operational
Payin - Calimax Operational
Payin - OpenPay Operational
Payin - OXXO Operational
Payin - Sam´s Club Operational
Payin - Scotiabank Operational
Payin - Soriana Operational
Payin - SPEI Operational
Payin - Superama Operational
Payin - Walmart Operational
Payout - SPEI Operational
Nigeria Operational
Payin - Banktransfer Operational
Payin - Opay Operational
Payin - Palmpay Operational
Payout - Bank Transfer Operational
Peru Operational
Payin - Bank Transfer Operational
Payin - Caja Arequipa Operational
Payin - Caja Huancayo Operational
Payin - Caja Tacna Operational
Payin - Caja Trujillo Operational
Payin - Kasnet Operational
Payin - Khipu Operational
Payin - Plin Operational
Payin - Yape Operational
Payout - Bank Transfer Operational
Payout - Wallet Operational
Payin - Pago Efectivo Operational
Rwanda Operational
Payin - MTN Operational
Senegal Operational
Payin - Wave Operational
Tanzania Operational
Payin - Airtel Operational
Uganda Operational
Payin - Airtel Operational
Zambia Operational
Payin - MTN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Argentina - Payout Approval Rate Decrease
Resolved - This incident has been resolved.
Oct 10, 15:00 UTC
Monitoring - The payouts service in Argentina has been restored
Oct 10, 11:47 UTC
Investigating - We are currently observing decreased approval rates for our payout services in Argentina.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 10, 11:30 UTC
Brazil - Pix Payin & Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:30 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment services on:

2026-10-10, from 05:30 AM to 09:00 AM UTC

During this window, payins and payouts may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Oct 2, 10:34 UTC

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Colombia - PSE/NEQUI - Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment service on:

October 9th, 2026 from 04:00 hs UTC to 08:00 hs UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.

We recommend monitoring your operations accordingly to minimize impact.
Oct 6, 05:36 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Mexico - SPEI Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 6, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on October 8th, 2026. During the maintenance window we may present instabilities for Payins in Mexico.

Details of the Maintenance Window:
Date: October 8th, 2026
Time: 06:00h UTC to 08:30h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Oct 8, 06:00 UTC
API Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 6, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 05:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on our API on:

2026-10-06, from 05:00 AM to 07:00 AM UTC

During this window, payment processing and withdrawals will be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Sep 29, 14:34 UTC
Colombia - PSE/NEQUI - Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Oct 6, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 03:30 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-10-06, from 3:30AM TO 4:30AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Sep 30, 14:40 UTC

Oct 5, 2026

Argentina - Payout Approval Rate Decrease
Resolved - This incident has been resolved.
Oct 5, 22:25 UTC
Investigating - We are currently observing decreased approval rates for one or more payout services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 5, 20:58 UTC
Argentina - Payout Approval Rate Decrease
Resolved - This incident has been resolved.
Oct 5, 17:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 16:47 UTC
Investigating - We are currently observing decreased approval rates for one or more payout services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 5, 13:25 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Nigeria - Bank Transfer, Opay, Palmpay Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Oct 1, 11:14 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 1, 10:02 UTC
Nigeria - Payout Approval Rate Decrease
Resolved - This incident has been resolved.
Oct 1, 11:14 UTC
Investigating - We are currently observing decreased approval rates for one or more payout services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 1, 10:04 UTC
Mexico - Payout Approval Rate Decrease
Resolved - This incident has been resolved.
Oct 1, 07:51 UTC
Investigating - We are currently observing decreased approval rates for one or more payout services in Mexico.

The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 1, 01:41 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

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