South Africa - Bank Transfer Payin Approval Rate Decrease
Identified - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Aug 04, 2026 - 16:48 UTC
API Operational
Sandbox Operational
Argentina Operational
Payin - Alias / CVU Operational
Payin - Bank Transfer Operational
Payin - Cards Operational
Payin - MercadoPago Operational
Payin - MODO Operational
Payin - Otros Bancos / Billeteras Operational
Payin - PagoFacil Operational
Payin - Rapipago Operational
Payout - Bank Transfer Operational
Brazil Operational
Payin - Boleto Rápido Operational
Payin - PicPay Operational
Payin - PIX Operational
Payout - Pix Operational
Chile Operational
Payin - Bank Transfer Operational
Payin - Fintoc Operational
Payin - Khipu Operational
Payin - Mach Operational
Payin - ServiPag Operational
Payin - Webpay Plus Operational
Payout - Bank Transfer Operational
Colombia Operational
Payin - Bre-B Operational
Payin - Efecty Operational
Payin - NEQUI Operational
Payin - PSE Operational
Payout - Bre-B Operational
Costa Rica Operational
Payin - Bank Transfer Operational
Payin - Cards Operational
Ecuador Operational
Payin - Bank Transfer Operational
Payin - Farmacias Medicity Operational
Payin - Mi Comisariato Operational
Payin - Red Activa Operational
Payin - WesterUnion Ecuador Operational
Payout - Bank Transfer Operational
Ghana Operational
Payin - MTN Operational
Payout - Bank Transfer Operational
Mexico Operational
Payin - 7 Eleven Operational
Payin - Banco Azteca Operational
Payin - BBVA Bancomer Operational
Payin - Calimax Operational
Payin - OpenPay Operational
Payin - OXXO Operational
Payin - Sam´s Club Operational
Payin - Scotiabank Operational
Payin - Soriana Operational
Payin - SPEI Operational
Payin - Superama Operational
Payin - Walmart Operational
Payout - SPEI Operational
Nigeria Operational
Payin - Banktransfer Operational
Payin - Opay Operational
Payin - Palmpay Operational
Payout - Bank Transfer Operational
Peru Operational
Payin - Bank Transfer Operational
Payin - Caja Arequipa Operational
Payin - Caja Huancayo Operational
Payin - Caja Tacna Operational
Payin - Caja Trujillo Operational
Payin - Kasnet Operational
Payin - Khipu Operational
Payin - Plin Operational
Payin - Yape Operational
Payout - Bank Transfer Operational
Payout - Wallet Operational
Rwanda Operational
Payin - MTN Operational
Payin - Spenn Operational
Senegal Operational
Payin - Wave Operational
South Africa Partial Outage
Payin - Bank Transfer Partial Outage
Tanzania Operational
Payin - Airtel Operational
Uganda Operational
Payin - Airtel Operational
Zambia Operational
Payin - MTN Operational
Payin - Spenn Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 4, 2026

Unresolved incident: South Africa - Bank Transfer Payin Approval Rate Decrease.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Argentina - Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 29, 06:15 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 29, 05:28 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Colombia - PSE & Cards Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jul 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 04:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payin service on:

2026-06-24, from 04:00 hs UTC to 10:00 hs UTC

During this window, transactions processed through the specified payment method may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Jul 18, 14:29 UTC

Jul 23, 2026

Mexico SPEI - Payins & Payouts Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on July 23rd, 2026. During the maintenance window we may present instabilities for Payins and Payouts in Mexico.

Details of the Maintenance Window:
Date: July 23rd, 2026
Time: 06:00h UTC to 11:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jul 20, 22:44 UTC

Jul 22, 2026

API Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jul 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on our API on:

2026-07-22, from 06:00 AM to 08:00 AM UTC

During this window, payment processing and withdrawals may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Jul 16, 12:01 UTC

Jul 21, 2026

Mexico - OXXO Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 21, 13:26 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 21, 08:24 UTC
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