All Systems Operational

API Operational
Sandbox Operational
Argentina Operational
Payin - Alias / CVU Operational
Payin - Bank Transfer Operational
Payin - Cards Operational
Payin - MercadoPago Operational
Payin - MODO Operational
Payin - Otros Bancos / Billeteras Operational
Payin - PagoFacil Operational
Payin - Rapipago Operational
Payout - Bank Transfer Operational
Brazil Operational
Payin - Boleto Rápido Operational
Payin - PicPay Operational
Payin - PIX Operational
Payout - Pix Operational
Chile Operational
Payin - Bank Transfer Operational
Payin - Fintoc Operational
Payin - Khipu Operational
Payin - Mach Operational
Payin - ServiPag Operational
Payin - Webpay Plus Operational
Payout - Bank Transfer Operational
Colombia Operational
Payin - Bre-B Operational
Payin - Efecty Operational
Payin - NEQUI Operational
Payin - PSE Operational
Payout - Bre-B Operational
Payin - Cards Operational
Costa Rica Operational
Payin - Bank Transfer Operational
Ecuador Operational
Payin - Bank Transfer Operational
Payin - Farmacias Medicity Operational
Payin - Mi Comisariato Operational
Payin - Red Activa Operational
Payin - WesterUnion Ecuador Operational
Payout - Bank Transfer Operational
Ghana Operational
Payin - MTN Operational
Payout - Bank Transfer Operational
Mexico Operational
Payin - 7 Eleven Operational
Payin - Banco Azteca Operational
Payin - BBVA Bancomer Operational
Payin - Calimax Operational
Payin - OpenPay Operational
Payin - OXXO Operational
Payin - Sam´s Club Operational
Payin - Scotiabank Operational
Payin - Soriana Operational
Payin - SPEI Operational
Payin - Superama Operational
Payin - Walmart Operational
Payout - SPEI Operational
Nigeria Operational
Payin - Banktransfer Operational
Payin - Opay Operational
Payin - Palmpay Operational
Payout - Bank Transfer Operational
Peru Operational
Payin - Bank Transfer Operational
Payin - Caja Arequipa Operational
Payin - Caja Huancayo Operational
Payin - Caja Tacna Operational
Payin - Caja Trujillo Operational
Payin - Kasnet Operational
Payin - Khipu Operational
Payin - Plin Operational
Payin - Yape Operational
Payout - Bank Transfer Operational
Payout - Wallet Operational
Payin - Pago Efectivo Operational
Rwanda Operational
Payin - MTN Operational
Senegal Operational
Payin - Wave Operational
Tanzania Operational
Payin - Airtel Operational
Uganda Operational
Payin - Airtel Operational
Zambia Operational
Payin - MTN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Argentina - Payout Scheduled Maintenance Notice Sep 20, 2026 04:00-11:00 UTC

Scheduled - We would like to inform you that scheduled maintenance will take place on the payout service in the specified country on:

2026-09-20, from 4:00 AM to 11:00 AM UTC

During this window, withdrawals processed through the specified payout service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Sep 16, 2026 - 17:51 UTC

Mexico - SPEI Payin Scheduled Maintenance Notice Sep 21, 2026 07:30-08:30 UTC

We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-09-21, from 07:30 AM to 08:30 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Sep 18, 2026 - 09:11 UTC

Argentina - Credit & Debit Cards Payin Scheduled Maintenance Notice Sep 21, 2026 07:30-08:30 UTC

We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-09-21, from 07:30 AM to 08:30 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Sep 18, 2026 - 08:57 UTC

Chile - Banco de Chile, Banco Estado, Banco Falabella, Banco Santander, BCI, Fintoc & Webpay Plus Payin Scheduled Maintenance Notice Sep 21, 2026 07:30-08:30 UTC

We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-09-21, from 07:30 AM to 08:30 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Sep 18, 2026 - 09:07 UTC

Colombia - Credit Cards Payin Scheduled Maintenance Notice Sep 21, 2026 07:30-08:30 UTC

We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-09-21, from 07:30 AM to 08:30 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Sep 18, 2026 - 09:20 UTC

Peru - Yape & Plin Payin Scheduled Maintenance Notice Sep 21, 2026 07:30-08:30 UTC

We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-09-21, from 07:30 AM to 08:30 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Sep 18, 2026 - 09:26 UTC

Mexico - Payout Scheduled Maintenance Notice Sep 21, 2026 07:30-08:30 UTC

We would like to inform you that scheduled maintenance will take place on the payout service in the specified country on:

2026-09-21, from 07:30 AM to 08:30 AM UTC

During this window, withdrawals processed through the specified payout service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Posted on Sep 18, 2026 - 09:28 UTC

Mexico Payins and Payouts Scheduled Maintenance Notice Sep 24, 2026 04:00-09:50 UTC

We would like to inform you of a maintenance that will take place on September 24th, 2026. During the maintenance window we may present instabilities for payins and payouts in Mexico.

Details of the Maintenance Window:
Date: September 24th, 2026
Time: 04:00h UTC to 09:50h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Posted on Sep 18, 2026 - 01:37 UTC

Sep 20, 2026

No incidents reported today.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Argentina - Mercado Pago, MODO, Other Banks & Wallets Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Sep 17, 07:34 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Sep 17, 06:30 UTC

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Peru - Pago Efectivo - Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Sep 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-09-15, from 04:00 AM to 07:00 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Sep 14, 13:35 UTC

Sep 14, 2026

Peru - Pago Efectivo - Payin Approval Rate Decrease
Completed - The scheduled maintenance has been completed.
Sep 14, 13:30 UTC
Scheduled - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Sep 13, 15:15 UTC
Brazil - Pix Payin and Payout Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Sep 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on PIX paymemt method from 2026-09-13 - 22:00 hs UTC to 2026-09-14 - 00:00 hs UTC

During this window, Pix payin and payout processing may be temporarily unavailable or experience disruptions.

We recommend monitoring your operations accordingly to minimize impact.
Sep 10, 14:19 UTC

Sep 13, 2026

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Colombia - PSE & Cards Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Sep 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 04:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-09-11, from 04:00 to 08:00 UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Sep 7, 17:53 UTC

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Colombia - Bre-B Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Sep 9, 13:26 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Sep 9, 12:12 UTC

Sep 8, 2026

Brasil - Picpay Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Sep 8, 16:47 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Sep 8, 15:27 UTC

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

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