Brazil - Caixa - Homebanking issues

Incident Report for PayRetailers

Resolved

This incident has been resolved.

Posted Apr 24, 2026 - 00:54 UTC

Monitoring

We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.

Posted Apr 23, 2026 - 21:08 UTC

This incident affected: Payins and Payouts.