Chile, Ecuador and Peru Payouts Decrease in Conversion Rates

Incident Report for PayRetailers

Resolved

This incident has been resolved.

Posted Apr 23, 2026 - 14:34 UTC

Investigating

We are currently observing a lower-than-normal conversion rate for payouts to these countries.

Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in these countries.

We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.

Posted Apr 23, 2026 - 01:56 UTC

This incident affected: Payouts.