Brasil - PIX PayIns & PayOuts major outage

Incident Report for PayRetailers

Update

We are continuing to investigate this issue.

Posted Jul 04, 2025 - 11:03 UTC

Update

We are continuing to investigate this issue.

Posted Jul 04, 2025 - 10:04 UTC

Update

We are continuing to investigate this issue.

Posted Jul 04, 2025 - 08:03 UTC

Update

We are continuing to investigate this issue.

Posted Jul 04, 2025 - 07:56 UTC

Investigating

We would like to inform you that we have identified a critical outage on PIX PayIns & PayOuts.
Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.

Posted Jul 03, 2025 - 15:39 UTC

This incident affects: Payins, Payouts, Payouts (Brazil), and Payment Methods (Brazil - PIX).