All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Payins Operational
90 days ago
99.88 % uptime
Today
Payouts Operational
90 days ago
99.9 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Colombia - Scheduled Maintenance Notice - PSE & Credit Cards Services Mar 20, 2026 04:00-08:00 UTC

We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on March 20th, 2026 from 04:00 hs UTC to 08:00 hs UTC.

During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.

We recommend monitoring your operations during this period to minimize potential impact.
Posted on Mar 16, 2026 - 12:42 UTC

Chile Scheduled Maintenance Notice - Webpay Services Mar 21, 2026 03:00-09:00 UTC

We would like to inform you that maintenance activities will take place on the Webpay network on March 21th, 2026, from 03:00 to 09:00 UTC.
During this time, Webpay related transactions (including the processing and approval of payments) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Posted on Mar 18, 2026 - 17:30 UTC

Argentina Scheduled Maintenance Notice - Payouts Apr 12, 2026 03:00-05:00 UTC

We would like to inform you that maintenance activities affecting payouts will take place on April 12th, 2026, from 03:00 to 05:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Posted on Mar 12, 2026 - 19:59 UTC

Argentina Scheduled Maintenance Notice - Payouts Apr 19, 2026 03:00-05:00 UTC

We would like to inform you that maintenance activities affecting payouts will take place on April 19th, 2026, from 03:00 to 05:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Posted on Mar 12, 2026 - 20:00 UTC
Mar 19, 2026

No incidents reported today.

Mar 18, 2026
Brazil - Pix - Decrease in Payin and Payout Conversion Rates
Resolved - This incident has been resolved.
Mar 18, 20:43 UTC
Update - We are continuing to investigate this issue.
Mar 18, 19:55 UTC
Investigating - We would like to inform you that we have identified an incident with the Brazilian Central Bank system, that affect Pix both payin and payout.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Mar 18, 19:48 UTC
Mar 17, 2026
Colombia Nequi Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 17, 15:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 17, 14:38 UTC
Investigating - We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Mar 17, 09:06 UTC
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 11:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on March 17th, 2026. During the maintenance window we may present instabilities for Payins and Payouts in Peru.

Details of the Maintenance Window:
Date: March 17th, 2026
Time: 11:00h UTC to 12:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Mar 17, 06:12 UTC
Mar 16, 2026
Chile - Webpay - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 16, 18:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 17:51 UTC
Investigating - We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Mar 16, 15:14 UTC
Peru - Yape & Plin - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 16, 18:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 17:36 UTC
Investigating - We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Mar 16, 15:27 UTC
Mar 15, 2026
Chile Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Mar 15, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on March 15th, 2026, from 01:00 to 9:50 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Mar 13, 22:16 UTC
Mar 14, 2026
Chile Scheduled Maintenance Notice - Webpay Services
Completed - The scheduled maintenance has been completed.
Mar 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 03:00 UTC
Scheduled - We would like to inform you that maintenance activities will take place on the Webpay network on March 14th, 2026, from 03:00 to 09:00 UTC.
During this time, Webpay related transactions (including the processing and approval of payments) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Mar 11, 14:29 UTC
Mar 13, 2026

No incidents reported.

Mar 12, 2026
Chile, Ecuador and Peru - Payouts Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 03:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on March 12, 2026. During the maintenance window we may present instabilities for Payouts in Chile, Ecuador and Peru.

Details of the Maintenance Window:
Date: March 12, 2026
Time: 03:00h UTC to 04:30h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Mar 2, 22:49 UTC
Argentina Payouts Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 12, 01:21 UTC
Update - We are continuing to investigate this issue.
Mar 12, 01:21 UTC
Investigating - We are currently observing a lower-than-normal conversion rate for payouts to Argentina.

Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.

We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Mar 12, 00:54 UTC
Mar 11, 2026

No incidents reported.

Mar 10, 2026
Brazil - Pix - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 10, 23:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 17:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 10, 16:36 UTC
Investigating - We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Mar 10, 16:28 UTC
Peru Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Mar 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on March 10th, 2026. During the maintenance window we may present instabilities for Payouts in Peru.

Details of the Maintenance Window:
Date: March 10th, 2026
Time: 10:00h UTC to 11:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Mar 10, 06:59 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Chile Scheduled Maintenance Notice - Payouts
Completed - The scheduled maintenance has been completed.
Mar 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 UTC
Scheduled - We would like to inform you that maintenance activities affecting payouts will take place on March 7th, 2026, from 04:00 to 9:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Mar 7, 03:59 UTC
Brazil Payouts Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 7, 02:30 UTC
Investigating - We are currently observing a lower-than-normal conversion rate for payouts to the specified country.

Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.

We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Mar 7, 00:51 UTC
Mar 6, 2026
Colombia Payouts Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 6, 16:34 UTC
Investigating - We are currently observing a lower-than-normal conversion rate for payouts to the specified country.

Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.

We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Mar 6, 16:25 UTC
Colombia - Scheduled Maintenance Notice - PSE & Credit Cards Services
Completed - The scheduled maintenance has been completed.
Mar 6, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 04:00 UTC
Scheduled - We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on March 6th, 2026 from 04:00 hs UTC to 08:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Mar 2, 23:00 UTC
Mar 5, 2026
Chile Payment Methods Decrease in Conversion Rates
Resolved - This incident has been resolved.
Mar 5, 16:12 UTC
Investigating - We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Mar 5, 08:50 UTC
← Incident History Powered by Atlassian Statuspage